Shipping Policy

We are deeply grateful for your trust and purchase. Below is our comprehensive shipping policy to keep you informed.

Countries We Ship To: We offer shipping services to:

  • Vietnam
  • United States

Shipping Locations

Our products are shipped from:

  • Vietnam: 290 Pham Van Dong, Phu Thuong, Phu Vang, Hue, Thua Thien Hue 49000, Vietnam
  • United States: 8316 Avenue J, Brooklyn, NY 11236, United States

Delivery Schedule

Delivery time = processing time + shipping time

  • Order Cutoff Time: 06:00 PM Eastern Standard Time (New York)
  • Processing Time: Upon receiving your order, we will process it within 1-3 business days. This processing time includes verifying, preparing, and packaging your items to ensure they are ready for shipment.
  • Shipping Duration:
    • Vietnam: For domestic orders within Vietnam, the shipping time is estimated to be between 1-3 business days. ( MON – FRI )
    • United States: For international orders to the United States, the shipping time is estimated to be between 3-5 business days. ( MON – FRI )

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Shipping Carriers

We utilize reputable carriers such as USPS, UPS, FedEx, and DHL. The estimated delivery date depends on factors like the destination address and the speed at which we prepare your items for shipment.

Shipping Costs

  • Vietnam: $2.5
  • United States: $5.95

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This number can be used to track the status of your shipment online.

Unexpected Delays

While we strive to ensure timely delivery, unforeseen delays may occur due to factors beyond our control, such as adverse weather conditions, customs procedures, or other unexpected issues. We appreciate your patience and understanding in such cases.

Contact Us

Contact Information:

Email: [email protected].
Phone: (+84) 379 165 640.
Business Address: 290 Pham Van Dong, Phu Thuong, Phu Vang, Hue, Thua Thien Hue 49000, Vietnam.
Warehouse US : 8316 Avenue J, Brooklyn, NY 11236, United States.