FAQs

1. What types of caps does Aulishop offer?

At Aulishop, we offer a diverse range of caps, including baseball caps, snapbacks and more, designed to suit various styles and preferences.

2. Are the caps one-size-fits-all?

We offer a range of caps with various sizing options. While some caps are designed to be one-size-fits-all with adjustable straps, others come in specific sizes. Please check the product descriptions for sizing information.

3. How can I place an order?

To place an order, simply browse our collection, select the desired cap, add it to your cart, and proceed to the secure checkout process. You can also contact our customer service for assistance.

4. Can I track my order after purchase?

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with a tracking link to monitor the status of your delivery.

5. What is your return policy?

We have a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. Please refer to our Return Policy page for detailed instructions.

6. What is your shipping policy?

We strive to ship orders as quickly as possible. Our standard shipping time varies depending on your location. For more details on shipping times, costs, and available options, please visit our Shipping Policy page.

7. Can I cancel my order after it has been placed?

You can cancel your order within 24 hours of placing it. Please contact our customer support team as soon as possible with your order details for further assistance.

8. How can I contact your customer support team?

You can reach our customer support team by sending an email to [email protected] or by filling out the contact form on our website. We strive to respond to all inquiries promptly.

10. How can I stay updated with the latest products and news from Aulishop?

You can subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and company news.

For any additional questions or inquiries, please don’t hesitate to reach out to our customer support team. We are here to assist you in any way we can.